Troubleshooting
- Where can I download the newest version of the app?
- How to add the "Your DNA family" app to the exclusion list for your Windows Antivirus Program?
- Installing the "Your DNA Family" App on Windows
- I want to install the app on a new computer, where can I find it?
- How to install the "Your DNA family" app when you have an Antivirus program
- Fix for known issues with Ubuntu 22.x
- Login button partially covered by text or even unclickable
- How to reset your password / password forgotten
- Why do I get the error "There was an error retrieving new relatives"?
- When I try to log in, I get the error message that I'm already logged in
- How to install the "Your DNA family" app on macOS
- How to install the "Your DNA family" app on Linux
- When I start the app, it gets stuck downloading an update for more than 10 minutes. Now what?
- I've registered as a new user but I'm unsure how to continue