FAQ
Troubleshooting
- How to install the "Your DNA family" app on Windows
- I want to install the app on a new computer, where can I find it?
- How to install the "Your DNA family" app when you have an Antivirus program
- How to reset your password / password forgotten
- Why do I get the error "There was an error retrieving new relatives"?
- When I try to log in, I get the error message that I'm already logged in