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  2. "Your DNA family" App

"Your DNA family" App

Everything around our client app for Windows, macOS and Linux. From downloading and installation instructions to common problems like resetting your password or automatic updates

FAQ

  • Can I consolidate all my DNA matches from Ancestry, MyHeritage, FTDNA and LivingDNA in "Your DNA family"?
  • Can I use my mobile or tablet with the "Your DNA family" app?

Troubleshooting

  • How to install the "Your DNA family" app on Windows
  • I want to install the app on a new computer, where can I find it?
  • How to install the "Your DNA family" app when you have an Antivirus program
  • How to reset your password / password forgotten
  • Why do I get the error "There was an error retrieving new relatives"?
  • When I try to log in, I get the error message that I'm already logged in
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