How to install the "Your DNA family" app on macOS

If you're new to installing apps on a Mac, don't worry! It's simple and straightforward. Here are the steps:

Step 1:

Before installing the app, it's best to temporarily pause your antivirus software (if you have one). This step isn't essential, but it can prevent any interference with the installation process.

To install the app, double-click on the downloaded file. The app comes from an official Apple Developer, so there's no need to worry about security. After that, drag the app icon to the Applications folder just like you would with any other macOS app.

Step 2:

When you launch the app for the first time, it might ask for permission to access your Documents folder. Please grant permission so that we can securely store your 23andMe email and password in your Keychain. If you didn't allow permission earlier, you can do so later under Security and Privacy settings.

Step 3:

The app checks for updates every 5 minutes and may start to download a new version immediately. Give it about 30 seconds, depending on your internet speed, to finish updating. You can then resume your antivirus app (if you paused it).

Finally, log in using the email and password you used to register on our website. You'll also need to enter your 23andMe email and password. This information will be saved on your computer for convenience.

Congratulations! You're all set to enjoy the features of our native app.