How to install the "Your DNA family" app on macOS

Step 1:

Usually there's no need for Antivirus software on a Mac but should you have one please do pause it during the installation of our app.

Our app is notarized with Apple (meaning it comes from an official Apple Developer) so you can just double click on it and then drag it over to the Applications folder (same way as you install all other macOS apps):

Step 2:

When you start our app for the first time, it might ask for permission to access the Documents folder. Please do allow this so we can write your 23andMe email and password to your Keychain. In case you didn't allow, you can allow it later under Security and Privacy again:

Step 3:

As the app checks for updates automatically every 5 minutes, it might happen that it immediately starts to download the newest version:

Give it some 30 seconds (depending on your internet speed) to do so. Then you can unpause your Antivirus app (if you have one installed).

Login with the email and password you used to register on our website. You will be prompted to also enter your 23andMe email and password (as those are now kept on your computer).

Enjoy the smoothness of our native app