I want to install the app on a new computer, where can I find it?

Question: I want to install the app on a new computer, where can I find it?

Answer: You can always download the newest version of the app in two ways:

1) From our homepage

If you use this method it has the advantage that we're recognizing your operating system (OS) automatically and that you're also prompted to download the newest version automatically.

Go to: Your DNA family homepage and click on the orange "Login" button

In case you get the following popup message that the maintenance phase is currently enabled, switch to method 2) or wait until maintenance phase is over and you can log-in again

2) via a direct link

You can also download the newest version of the app directly from the cloud but please be aware that you have to choose the correct one for your operating system:

Windows

macOS

Linux